- One of the largest flower retailer/wholesaler in Japan has greatly improved business performance and productivity since replacing standalone on-premise applications with NetSuite’s unified cloud suite.
- Greater order management efficiency enables GreenWings Japan to scale to periods of peak demand, including Mother’s Day and Valentine’s Day.
- Order automation and integration with delivery companies helps ensure next-day delivery of orders to many areas of Japan.
- Shearwater enables GreenWings to better monitor production and manage flower inventory globally sourced, through NetSuite.
- NetSuite CRM supplies a single record of thousands registered customers, reducing customer data sources from three to one and enabling better customer service and marketing.
- NetSuite allows GreenWings to keep very accurate cost control.
- Non-integrated business software couldn’t support company’s growth.
- Data entry duplication and software maintenance were wasting administrative time and money.
- Solved a time consuming data management due to a very large range of products, and numerous customers.
- Succeed to work out system synchronization and to adapt in-house purchasing software
- Vital information had to be retrieved from multiple sources, leading to frustrating delays in financial and management reporting.
- Got an efficient and productive process from accounting to sales.
- NetSuite supports its financials, inventory, order management, CRM, and other core business processes.
- Shearwater customized NetSuite to meet GreenWings expectations, tracking the recurring costs, and double and triple encoding with previous systems.
- NetSuite’s cloud-based system offers infinite and cost-effective expansion opportunities.
- Shearwater trained GreenWings’team to the new NetSuite solution.
- Additional productivity given by user friendly and well stocked reporting to sales team.
- NetSuite dashboard functionality allows the company to run a scoreboard for the whole group, down to individual KPIs for increased accountability.
- Shearwater provides to GreenWings a bilingual team with a strong understanding of how NetSuite works to perform set-up.
- NetSuite offers the possibility to support E-commerce platform in the future.