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Support

Drive productivity and reduce downtime with an all-inclusive support from our team of experts.

For Your Business Success

Have issues? How do you know your issues are resolved quickly and effectively? How can you be proactive in keeping your solution fully optimised so you can focus on your business? Introducing our hands-on support service that addresses these types of questions, ensuring success with your solution, while accelerating ROI and mitigating risks.

We make your cloud migration success as our top priority by ensuring that our customers receive maximum return on their investment. We offer a flexible annual support package, every customer gets basic support. As the business grows, you may need additional support and you will be charged according to the time consumed by our expert support teams to resolve the issue.

Why Choose Shearwater Asia

Expertise

Over 14 years of experience in implementing cloud financial projects.

Support

Locally based consultants for rollout and support

Proactive

Proactive and predictive monitoring and guidance

Reduce Risks

Prevent & reduce risks such as downtime of business-critical applications.

Manageable

Manage all your cloud functional and technical updates

Compatible

Support with the roll-out of new releases.

Easy Access

Easy access to support case registration tool.

Multi-countries

Global & local expertise to suit your regions and country.

Talk to our Cloud Consultant

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