Customer Relationship Management
Masa Depan dari Manajemen Hubungan Pelanggan dengan Solusi Inovatif dari Shearwater
Kembangkan Bisnis Anda dengan Sistem Manajemen Hubungan Pelanggan Terbaik di Industri
Manajemen hubungan pelanggan (CRM) semakin dikenal sebagai salah satu aspek terpenting dalam menjalankan bisnis. Karena pelanggan berpindah-pindah platform sebelum membeli produk di saluran yang paling mereka sukai, tanggung jawab bisnis, terutama yang bergerak di sektor ritel, menjadi semakin besar untuk memberikan pengalaman berbelanja yang mulus kepada konsumen.
This helps optimise inventory levels, minimise stock outs, and maximise sales opportunities. Businesses can make informed decisions based on accurate forecasts, ensuring they are well-prepared to meet customer needs in a rapidly evolving retail landscape.
Dengan kemampuan CRM yang canggih, solusi kami sangat bermanfaat dalam mencapai tujuan bisnis Anda. Dengan memanfaatkan EPM dan ERP berbasis cloud, Anda dapat menyederhanakan proses CRM dan meningkatkan kemampuan untuk memberikan pengalaman berbelanja yang mulus kepada pelanggan. Dilengkapi dengan kemampuan peramalan dan penganggaran yang kuat, Anda dapat secara efisien mengantisipasi permintaan pelanggan dan mengalokasikan sumber daya.
Gambaran Solusi Kami untuk Customer Relationship Management
Benefits
- Accelerated Growth Through Streamlined Processes
- Increase Finance Efficiency
- Automation of Key Business Processes
- Agility and Scalability
360-degree, real-time view
Gain real-time customer insights through our cloud-based solutions, providing consolidated views for businesses to make crucial decisions about marketing and sales.
Automation of core CRM processes
Our cloud solutions automate key CRM processes like sales, marketing, and customer service, freeing up marketing and sales reps to focus on customer satisfaction.
Unlock insights and better forecasting
Shearwater Asia offers systems to unlock insights, spot consumer behaviour trends, and understand sales patterns, providing key information on pain points for businesses.
Increase Efficiency and Productivity
Accelerate case resolution time by providing support reps with complete customer visibility with appropriate case assignments.
Drive Incremental Revenue
Empower sales, service and support reps to upsell and cross-sell better with complete access to cross-functional customer data.
Smoothen Business Operations
Equip your business with greater visibility into products or services recently browsed, and help enhance your E-commerce business.
Benefits
- Greater Efficiency and Accuracy in FP&A
- Plan Revenues and Expenses Precisely
- Simplified Budgeting, Forecasting, and Reporting
- Ensure Accurate Cash Projections
Forecasting & Budgeting
Simulate scenarios and make accurate forecasts. Optimise your budgeting, forecasting, and management processes with driver-based plans that allow for better consolidation and analysis. Maximise productivity with our custom data entry sheets.
Dashboards Feature
Make real-time adjustments and see an immediate financial impact with interactive dashboards. Generate detailed reports based on business drivers analysis. Analyse variances for improved insights.
Integration Feature
Easily integrate with a wide range of business systems and platforms—support for complex IT infrastructures in technology companies. Integrate critical business functions and break down isolated silos.
Benefits
- Consolidate Complex Processes
- Eliminate Manual Reconciliation
- Easily Collaborate and Share Information in Real-Time
- Allow Teams to Focus on Strategic Tasks
Consolidation Feature
Create accurate financial statements by consolidating data. Collect, manage, track, and analyse business data with complete transparency and accelerate month-end close processes.
Governance Risk and Compliance
Simplify regulatory compliance while managing business growth with our cloud finance and accounting solution. Focus on running your business as cutting-edge technology effortlessly handles governance and compliance processes.
Automated Account Reconciliations
Streamline financial reconciliation for digital-native companies with our cloud solutions. Automate tasks, avoid financial troubles and allocate resources effectively for high-growth enterprises to prioritise crucial areas.
Benefits
- Initiate Integration and Automation in Scale
- Remove Silos
- Minimise Errors
- Agility and Scalability
Low-code / No-code Integration
You may find that your business is increasingly using a disparate set of solutions for respective functions. We help you bridge this gap by offering solutions that help you integrate your stack and automate your work.
Consolidated View of Data
Upgrade your system for scalable business intelligence. Collect and sort data from multiple sources to make informed strategic decisions with confidence.
Improve Collaboration, Remove Silos
Enable seamless collaboration across departments through data integration. Break down silos and empower employees to share ideas while staying informed about activities beyond their departments.
Hubungi Ahli Cloud Kami
Lead Generation - General
This form is created for lead generation.
"*" indicates required fields