Customer Relationship Management

Grow Your Business with the Industry's Customer Relationship Management System

Customer relationship management (CRM) is gaining prominence as one of the most critical aspects of running a business. As customers flit across different platforms before purchasing products on their most preferred channel, the onus has never been greater for businesses, especially those in the retail sector, to provide consumers with a seamless shopping experience.

This helps optimise inventory levels, minimise stock outs, and maximise sales opportunities. Businesses can make informed decisions based on accurate forecasts, ensuring they are well-prepared to meet customer needs in a rapidly evolving retail landscape.

With advanced CRM capabilities, our solutions greatly benefit in achieving your business goals. By leveraging cloud-based EPM and ERP, you can streamline CRM processes and enhance the ability to deliver a seamless shopping experience to customers. Equipped with robust forecasting and budgeting capabilities, you can efficiently anticipate customer demands and allocate resources.


Boost your business growth using our stellar enterprise planning software. Streamline planning processes and achieve better outcomes with ease.
Benefits of Customer Relationship Management
customer relationship management

360-degree, real-time view

Gain real-time customer insights through our cloud-based solutions, providing consolidated views for businesses to make crucial decisions about marketing and sales.

Customer Relationship Management

Automation of core CRM processes

Our cloud solutions automate key CRM processes like sales, marketing, and customer service, freeing up marketing and sales reps to focus on customer satisfaction.

Customer Relationship Management

Unlock insights and better forecasting

Shearwater Asia offers systems to unlock insights, spot consumer behavior trends, and understand sales patterns, providing key information on pain points for businesses.


Increase Efficiency and Productivity

Accelerate case resolution time by providing support reps with complete customer visibility with appropriate case assignments.


Drive Incremental Revenue

Empower sales, service and support reps to upsell and cross-sell better with complete access to cross-functional customer data.


Smoothen Business operations

Equip your business with greater visibility into products or services recently browsed, and help enhance your E-commerce business.


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