Capture Orders From Multiple Channels / Locations
Shearwater Asia offers a variety of cloud solutions that enable businesses to capture orders from multiple locations and selling channels, whether it is from the web store, direct sales, partner sales, electronic data interchange (EDI), and many other order entry systems.
Our solutions also help wholesale distributors to accelerate their order-to-cash process by automating manual workflows that often result in bottlenecks, and human errors.
Run an Efficient Supply Chain Management, Maximise Profits
Our suite of cloud solutions offer transparency and control throughout the purchasing process and enable you to build supplier relationships from integrated supplier portals. Our solution offers robust sales forecasting capabilities and operational planning tools. This enables you to manage your supply chain in the most efficient manner possible while keeping your customers happy.
Generate Quality Leads Through Powerful Metrics
Equip your business with industry-leading marketing tools that enable your employees to use comprehensive user data to establish solid relationships with existing customers while nurturing leads and prospects. The segmentation feature helps you accurately identify the markets you serve, allowing you to target the right leads.
Customer Support
An intuitive self-service customer portal keeps customers updated with real-time order tracking. Empower your customer services staff with visibility over each customer, enabling the escalation of customer tickets, and helping track product defects with customer returns. Ensure your customers are served with top-notch support.
Customer Relationship Management
Integrate your wholesale distribution business by connecting with your core business systems, including supply chain management (SCM), retail channels, financials, inventory management and a whole lot more. Manage your multi-channel marketing campaigns, be it through email, direct mail, or events on a single platform. Track, analyse and measure how your campaigns are performing in real-time, and alter things where and when necessary.
Top-notch Inventory Management Capabilities
Ensure your business optimises your inventory, reduces handling costs, optimises cash flow and delivers products to your customers at the right time and through the channels of their preference. Obtain company-wide visibility and help boost profitability by enabling efficient management of inventory. By determining the accurate cost of goods sold (COGS) you can determine the profitability of your company, and make strategic decisions.
Warehouse and Fulfilment
We offer cloud solutions with warehouse and fulfilment features that help businesses cut down cycle times and shipping costs, while increasing your delivery rates. This is also a system that is designed to ease the implementation of change orders, and handle packing notes, cancellations, changes and customer-specific labelling. This is a cloud solution to ensure your thrive in the digital business age.
